So far so good! I do wish it would kick in automatically rather than waiting for me to give it permission.
So far so good! I do wish it would kick in automatically rather than waiting for me to give it permission.
I’ll keep it short and simple. It doesn’t work in China
Tried the Norton Virus trial didn’t like it, so I deleted the app but now I’m being charged the $29.99 + tax.
I have been using this product for about a week on my iPhone 7 Plus the VPN does not seem stable. What’s really upsetting the only clue the vpn is down is that I get some kind of internet connection lost in whatever app I’m in. The vpn seems stable on my Mac mini. But the tray icon is not adequate to let you know it’s working. My iPad Pro 9.7 seems to work a little better. connection issues seem to have increased in frequency since iOS 11.1.2. That is my opinion but I have noticed more problems on both devices that have the most recent updates. All in All, I would not buy this product again. I purchased it so I could do my banking and credit card management while traveling. I’m confident that when it works, I’m getting safer browsing. However, the up and down nature of the product makes me feel unprotected. It would be nice if the vpn went down if the data streams would stop. I’d rather have an app crash, but sadly norton doesn’t have that feature.
I definitely recommend this app works great.
I received the 10 code option. I easily loaded the Norton VPN on all my family Apple devices. It’s as simple as loading the VPN app and logging in, after the initial set up is completed on the first device. It was a little more difficult to load in our chrome book which we have for the iready program that just does not play well with Apple, ironically, given its nomenclature. The only downside is the VPN sometimes is not auto selected when I turn on my phone so I have to enable it. It would be nice to enable it once and not have to do it again until I turn it off.
Used to have frequent issues connecting but I have definitely noticed a huge improvement lately. Connecting is now fast and seamless. Thanks for fixing this. Using public WiFis is no longer scary for me.
Just set it up a day ago. Relatively easy to use.
Not wild about the free-month-followed-by-automatic-monthly-charge offer as the means of getting a measly 30 minutes of free but very slow airport WiFi.
VPN:stands for very protective now, i feel safe when i use my computer at the coffee house
I signed up for the 30 day trial and though it seemed fine it just seemed a little overkill for me so I deleted and canceled about 2 weeks ago. My card was charged 3 days ago and I have tried to contact the company for a refund but have yet to receive a response to my email. I am frustrated by the lack of response and my inability to find someone to help me fix this.
They seem to have too many subscribers and not enough vpn servers. Use another service
This thing is a pile of manure. It can never find a server.
Very easy to set up and does not impact data speed. Good to use to offer secure wi-fi connections.
As soon as this switches over to a server other than in nyc, apps using the vpn stop streaming. So I have to close norton, reopen and keep stopping, starting till I land back on the nyc server which I can’t select on my own. Annoying. But when it gets to a nyc server, solid app.
I recently purchased this product and am very satisfied
It doesn’t work on my iPhone 7 Plus this need to be fixed. Paid 30.00$ and it does not work it’s not connecting, need answers. Or give me my money back.
Connecting to WiFi has been nothing but a pain in the butt since I subscribed to this service. Revised Review: Went from 1 star to 3 stars. On the pain in the butt meter it went from level 8 to level 5. The secured network works quite a bit better with cellular connection... somewhat better with WiFi. Still have to shut off WiFi and use cellular sometimes to get some apps and info to download.
I was considering buying this application but the comments regarding the Customer service changed my mind. I will not purchase anything that sends the technical support calls to the other side of the world. I have had my personal information shared with call centers in India. Once was with my Dell computer (they had all the information for my computer - Service Tag and Home contact Info. The same thing happened with my Microsoft account). I now get a few calls a week trying to tell me that my computer has contacted them and needs to be cleaned of some virus. I strongly suspect that they got my personal data from the Dell and Microsoft support centers because they have information from my Dell & Microsoft accounts that the tech support for these companies have. My service tag and computer info isn’t commonly used Info. Nor are my purchases made in my Microsoft account. I’ve maintained a very strong virus software program and only use this computer and account for business interactions - no internet surfing on this computer. Calls from the fake tech support groups only started after I used each of the real tech support groups to fix a problem. I entered the addresses associated with the specific tech support group, I didn’t use a link that could have been a fake. Contacting both companies didn’t help. Want to confirm my suspicions on the call centers being the problem, just get on the Internet and read about all of the scams running. I am not the only one who has had account information keaked from the two companies tech support. The dates on the posts go way back in time. I take this to indicate that these two very large companies cannot Control their Service Center Security AND they don’t really care - or this would have been fixed years ago. WC
I purchased this app for six weeks while I was in China and was not able to connect using this VPN. I have spent hours trying to cancel this one month trial and still can find no way to stop being billed.
Works amazing no matter where you might be
Do not download this app into your iPad. It locked up my entire internet. Total cost for repair $345.00. Don't make the mistake I did
I like the added privacy when using public WiFi; the only complaint I have is it sometimes doesn’t automatically turn on, but it does give you an alert that it’s not on and you’re unprotected which is nice; not sure why it sometimes doesn’t kick on right away?
The vpn app works fine at home where I already have a private network. It has failed to connect with any public hotspot I have tried. Always the same message: Negotiation with the VPN server failed. I've reinstalled several times with the same results. IOS 10.3.3 on iPhone 5
I am stuck working in a building that AT&T does not have a signal so I am forced to use WiFi to get any communication at all. Being a public network, I knew that I needed some security and thought the Norton name would offer a solid product. It did, for about a month. Now I can’t get it to work, it just states that it is connecting for endless time and nothing happens. Save your money and find another product to protect your phone. I find it funny that the product works until you are forced to pay and it quickly stops working. Doesn’t seem like I am the first to experience this either.
It's probably too soon to comment. But, since you asked. Browsing speed is good and the app appears to be working; with exception. When I am at my gym, the app can't seem to connect and pro test me. Fortunately, I'm only streaming music on a very empty iPod. But, the gym wifi also doesn't allow regular internet access or messaging. Before I got the app, I could do both.
So far so good. Haven't seen any problems. Will write another review after free trial
I’d give the app a better score, but at least 95% of the the time it fails to connect. I have to retry multiple times, and even then I have to just give up at least 75% of the time. Yes I have the latest version, and yes it happens from pretty much every wireless network I connect from. What good is a security product if it hardly ever works?
I followed the directions to install it. Did not work at all. So I’m done trying.
I have had absolutely no problems with this product and use it on all my mobile devices. Feel very confident that I am protected in public places.
I don't know much about VPN technology, but I understand the need for the product. It works quickly and efficiently and I have had no problems. It is easy to install and use. I'd recommend it unconditionally.
No complaints, it works when I need it to. Can't ask for more than that.
I can’t believe how easy it was to install and use.
a must get loved Ever epic
I bought express VPN and have been using it happily with no noticeable loss of browsing speed. I just started the trial of Norton Wi-Fi privacy. I tested upload and download speeds using Net Analyzer app over Verizon LTE cellular data without VPN and with each VPN. I also tested over hotel Wi-Fi without VPN and with each VPN. Norton VPN upload and download speeds were comparable to no VPN for both cellular data and Wi-Fi. Express VPN upload and download speeds were 10 times slower than Norton over cellular data. Over hotel Wi-Fi with Express VPN, the download speed was comparable to Norton but upload speed was again 10 times slower. Conclusion: Norton Wi-Fi VPN is highly competitive in speed, NOT slow, and it is a trusted name in security. I have been using it constantly on for days with no problems at all. Now I have been using it a year constantly on iPhone and Windows 10. Works great almost all the time. Occasionally it won’t connect, but updating the app solves that. Only one problem: I can’t connect to my (Windows 10) home network printer unless I turn it off. Not sure if that happens with any VPN. Also, rarely it goes off and I find out too late that it did. So I learned to check the VPN symbol. I wish they had a lock to stop internet traffic as long as the app is open and unless the VPN connects, like SurfEasy vpn does. Overall I feel very confident in the security, just need to be careful to ensure it’s connected.
App is poor at reinstalling and being able to open and utilize I have several times Uninstalled it, reinstalled and it would work. Also it's not flexible to use a while on my iPad and then go back to my iPhone. I have had to use a backup VPN software. JCM
I got this app about a couple a days ago thinking it would be great but I don’t like it~they need to work on it so it supports all the apps not just some of them
I’ve recently switched to Norton’s VPN service from Hotspot VPN, and so far am very pleased. Always on “public” unsecured WiFi, a reliable VPN is a necessity here, and Hotspot VPN fell miserably short over the course of a year, so I made the switch. I’m signed up for 5 simultaneous devices/computers directly through Norton, not the single device plan offered through the Apple App Store- it’s much more preferable. Quick to connect, no discernible lag, and streaming video sites appear to take no issue with it. After an extremely unpleasant year of fruitlessly battling with passive aggressive misogynistic tech support from Hotspot Shield because it didn’t deliver as promised - off and on flickering connections, inability to connect, and completely incompatible with my T-Mobile cellular data for several months- I’d have to uninstall it from my iPhone just to use data, and problems with it blocking its own updating, and getting hacked clean through it on my PC, I dumped them. Across the board, Hotspot Shield was awful. Norton so far (it’s been only 2 weeks) has been peaceful and uneventful, humming unobtrusively in the background like a good VPN service should. I don’t want to know how friendly their support is- I don’t ever want to find it necessary to contact them. I just want it to perform as it’s supposed to, and it looks like old reliable Norton is going to deliver.
The update works! Much better now. App is easy to use and seems to work as advertised. I don’t keep it on, but is nice to turn on when I need it.
I’ll contact Apple to remove their apps and everything from App Store scammers , thieves all in one place that’s norton. Don’t spam my email asking me to update my review. I hope Apple store & google play and desktop computers remove your apps from their database. Don’t be sorry you stole my information being sorry is not gonna help you.
You should not be using scare tactics to attract customers. Lol, saying we have viruses? Not cool
I've installed it on three different devices with no problems. Norton VPN was seamlessly incorporated into all three and has been working flawlessly on all three.
Happy to have some levels of protection from hackers...
I recently purchased this app to ideally prevent the KRACK virus that is supposed to infect wifi. After implementing it on my iPhone, I had difficulty getting my emails. More troubling is that a lot of Russian ads started appearing. Whenever I logged onto Google, it would appear in Russian. Once I turned off the app, everything was back to normal. Don’t get this app!!
I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately.
Drains the battery on all my Apply devices, websites and app are extremely slow to load. Very disappointed in this Norton product. Wasted my money. Will be uninstalling.
I’m not going to continue with it, i don’t like it it slows everything down and my programs. I don’t recommend it. I will make sure they i turn off automatic pay an uninstall this app
The only reason why I downloaded this was because I was being pressure and it is completely useless for me so leave me alone about the app
This is a scam. Tried to charge me 170 dollars to cancel, then changed his mind to 100. Then literally said that it said no where about the cancelation fee. Same guy I talked to each time when I called said his manager would not talk to me. Had to change my credit card to avoid getting charged by this scammer.
Slows down my fast WiFi by about 2/3 slower. I wish something can be done about it.